Corona Virus

COVID-19

I wanted to take the opportunity to inform you of what we are doing to protect our customers and staff from the potential impact of coronavirus at Thorpe Trees.

Our emphasis as a company is in protecting our office staff, outside and field based staff and customers alike.

Visitors and Collections from Thorpe Trees

If you are due to collect goods from Thorpe Trees we politely request that you show all due respect to office and despatch staff with regards to the virus. Please let us know if you have recently travelled in countries noted for suffering the impact of the virus and aim not to come into touching contact by keeping a distance of at least 2m apart from members of staff. Please do not offer to shake hands and avoid touching working surfaces as much as possible. We provide suitable hand cleansing gel for your use and cleansing wipes to protect the reception counter and card payment facilities. If the situation necessitates we may ask you to complete all financial transactions by telephone and e-mail.

Deliveries and Contract Staff

We hope to be able to continue a courteous and efficient delivery service throughout the country and ask that all customers respect our staff at all times and avoid immediate contact.

We are prepared at all times to leave goods at a pre-arranged delivery site without signature if necessary.

Thank you for your Co-operation

Caroline Taylor
Thorpe Trees